Shipping Policy

Last Updated: August 7, 2026

Thank you for shopping with Jesvelle. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery times vary depending on your destination.

Typical delivery times are:

• United States: 5–10 business days
• Canada: 6–12 business days
• United Kingdom: 5–10 business days
• Europe: 5–12 business days
• Australia & New Zealand: 7–15 business days
• Rest of the World: 7–20 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Any available free shipping promotions will be clearly displayed during checkout.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.

If you do not receive your tracking information within a few business days after placing your order, please contact our support team.

Customs & Import Duties

International orders may be subject to customs duties, import taxes, or additional fees imposed by your local authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase.

Jesvelle is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact our customer support team.

We will work with the shipping carrier to investigate the issue and assist you in resolving it as quickly as possible.

Contact Us

If you have any questions regarding our Shipping Policy, please contact our customer support team through the contact methods available on our website.